CSA Waverley prides itself on long term
relationships, some as long as 25 years, and often following the implementation
of large and complex infrastructure.
Our customer service excellence approach to IT support wins with customers
as we regularly go beyond the job in hand to ensure your IT infrastructure
is operating to its optimum. Our aim is to ensure you get maximum value
from your IT investments and solve any problems that arise. This is only
possible with the provision of a highly technical customer friendly team.
We offer support that compliments your existing department when they need
it or a fully outsourced function that is driving your IT estate by quashing
issues before they impact upon business operations.
The team can help you through a reactive ‘break-fix’ model or a fully proactive
24/7 install and maintenance contract arrangement. Our team has the credentials
of excelling across large infrastructures in the most demanding environments,
tackling some of the most technical issues with telephone Support Desk,
remote access and hands-on approaches.
CSA Waverley has unprecedented experience of operating across the NHS network,
local authorities and central government as well as manufacturing and industrial
sectors.